Privacy policy
Last updated: June 16, 2026
Originals is operated by ASMS ECOMMERCE LTD. This Privacy Policy explains how we collect, use, disclose and protect personal information when you visit our store, make a purchase, contact us or otherwise use our website and related services.
The store is powered by Shopify, which provides the ecommerce platform we use to sell products and provide our services.
Personal information we collect
Depending on how you interact with us, we may collect personal information such as your name, billing address, shipping address, email address, telephone number, payment information, order details, account details, customer support messages, device information, IP address, browser information and information about how you use our website.
How we use personal information
We use personal information to process payments, fulfil orders, arrange delivery, provide order updates, manage returns and refunds, respond to customer support requests, prevent fraud, secure our website, improve our services, comply with legal obligations and, where permitted, send marketing communications.
How we share personal information
We may share personal information with Shopify, payment providers, shipping carriers, fulfilment partners, customer support providers, analytics providers, marketing partners, professional advisers and other service providers who help us operate our business. We may also disclose information where required by law, to protect our rights or in connection with a business transfer.
Shopify
Our store is hosted by Shopify. Information you provide through the store may be processed by Shopify and its service providers. You can learn more about Shopify's privacy practices at https://www.shopify.com/legal/privacy.
Cookies and similar technologies
We and our service providers may use cookies and similar technologies to operate the website, remember preferences, analyse traffic, improve performance and support advertising or marketing where permitted by law.
Marketing
If you subscribe to marketing communications, we may use your contact details to send offers, updates and promotional messages. You can unsubscribe using the link in our emails or by contacting us.
Retention
We retain personal information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, enforce agreements and maintain appropriate business records.
International transfers
Your information may be processed in countries outside your country of residence. Where required, we use appropriate safeguards for international transfers of personal information.
Your rights
Depending on your location, you may have rights to access, correct, delete, restrict or receive a copy of your personal information, object to certain processing or withdraw consent where processing is based on consent. To exercise rights, contact us at contact@originalsbrandsales.com. We may need to verify your identity before responding.
Security
We use reasonable measures designed to protect personal information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.
Children
Our services are not intended for children, and we do not knowingly collect personal information from children under the age required by applicable law.
Changes to this policy
We may update this Privacy Policy from time to time. When we make changes, we will post the updated version on this page and update the date above.
Contact
Originals is operated by ASMS ECOMMERCE LTD.
Email: contact@originalsbrandsales.com
Store address: C. Juan Ramón Jiménez, 3, 28232 Las Rozas de Madrid, Madrid, España
Customer service: Monday to Friday, 8:00 am to 6:00 pm.
Company number: 16867111